[ Mandarin Re ]

How Mandarin Re Transformed
Reinsurance Contract
& Claims Management with
Manit Labs

A unified system to manage treaty and facultative contracts, streamline claims,
and ensure full visibility across underwriting and compliance workflows.

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  • Client Overview

    Company Type: Global Reinsurer

    Use Case: Treaty & Facultative Contracts Management

    Users: Underwriters, Compliance Team, Claims Analysts

    Modules Used:

    • Reinsurance Management
    • Contract Lifecycle
    • Claims
    • Accounting
  • Challenge

    Mandarin Re faced operational complexity across key reinsurance processes:

    • Disjointed tools for managing high-volume facultative submissions
    • Manual follow-ups in claims led to delays and approval bottlenecks
    • Lack of centralized tracking for renewals, endorsements, and status updates
  • Solution

    Manit Labs delivered an integrated platform covering contract, claims, and accounting workflows:

    Unified dashboard for treaty & facultative lifecycle tracking with document management

    Claims & Accounting modules for real-time tasking, validation, and payment oversight

    Automated renewal reminders and contract duplication features

    Premium & claims monitoring through accounting system integration

Results

  • Streamlined claims with faster approvals and clear task ownership

  • Full auditability boosts confidence for underwriters and compliance

  • Proactive renewals reduced last-minute rush and improved relationships

  • One system replaces fragmented tools and duplicate workflows

Client Testimonial

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«ManitLabs built exactly what we needed – a platform tailored to real underwriting. It simplified portfolio tracking, risk evaluation, even bordereaux monitoring. Their team
moves fast and listens. Every feature solves a real-world pain point. You can tell it’s made by people who understand underwriting from the inside.”

Andres Obando

Underwriter, Mandarin Re

Real Results Across the
(re)insurance Ecosystem

  • 35%

    Reduction in Case Handling

  • 2x

    Ouicker Time-to-Quote

  • 70%

    Faster Risk Validation

  • 92%

    Agent Satisfaction Score

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